Documentation

Manage orders and feedback

Order+ brings together your sales and order statuses. Find a sale, check what needs attention, prepare labels and leave feedback.

Orders and statuses in Order+
Explore the panel · demo2 min read

View your orders

Choose the period to review and search for an item or buyer. Status filters separate completed sales, pending orders and other situations.

On mobile, search and the period selector sit beside Refresh. On a computer, you can work with the table’s columns.

Click an order’s Vinted link when you need to open its details on the platform.

Select several orders

Tick the orders you want to work with. The selection controls let you start available actions, such as downloading labels or sending feedback.

Check that your selection fits the task: an order waiting to be shipped and a completed one do not necessarily offer the same actions.

Leave feedback

Select orders where feedback is available and open the feedback action. Prepare the rating and text you want to send.

Use a saved text or change it for this batch. If you also enable a private message, check both texts before starting: they are separate communications.

Each order’s result shows whether the feedback was sent.

Download labels

Select orders and open the label panel. Combine labels into a PDF, choose how many to place on each page and add details to help you identify parcels.

Downloading labels already available on Vinted is included across the plans. Generating pending labels, manually or automatically, requires Professional.

See Shipping labels for formats, cropping and generation options.

Review sales in Dashboard

To compare periods, check sales amounts or prepare a data file, open Dashboard and Export data.

Use Order+ to take actions on orders; Dashboard summarises the data for your selected period.

Search for a feature, a setting or something you want to do.